Merchandise Returns & Restock

Refund & Return Policy

This policy explains how refunds, product exchanges, and inventory returns are processed in BeeTable POS, providing clear operational rules for Myanmar SME merchants and their patrons.

POS Accounting Rules•Last Updated: October 2026•4 min read
Key Highlights
  • All customer returns processed in BeeTable require reference to the original verified receipt number.
  • Stock return is explicit: returned items must be formally marked to restock inventory or logged as damaged.
  • Refunds recorded in BeeTable reflect the return of cash or external payments; BeeTable does not hold customer funds.
  • Every refund action requires a mandatory reason and records the supervisor or cashier identity for auditing.

1. Store Customer Returns via POS

How retail shops, restaurants, and salons record product or service returns.

Customer returns must be processed against the original order receipt (`BT-XXXXXXXX`). The system verifies the item prices and quantities originally sold to ensure exact return amounts.

When processing a return, the cashier must input a mandatory return reason (e.g., defective item, customer change of mind, incorrect size).

2. Inventory Restock vs. Write-off

Prevent inventory drift by explicitly confirming whether returned goods re-enter stock.

Goods returned in sellable condition can be flagged to automatically increment inventory stock.

Damaged or perishable goods can be written off with a clear loss reason, preserving non-negative stock invariants.

3. Cash Drawer & Shift Reconciliation

Refunds must reconcile with physical drawer cash upon shift closing.

When a cash refund is given to a customer, it is recorded against the active POS shift. The cashier must confirm physical cash withdrawal, ensuring daily cash reports reconcile accurately.

4. BeeTable Software Subscriptions

Terms regarding BeeTable workspace usage and service cancellation.

BeeTable provides free workspace capabilities for qualifying small businesses. For premium subscriptions, merchants may cancel at any time before their next billing cycle.

Upon workspace cancellation, all historical sales records, customer lists, and inventory reports remain exportable for 30 days.

Other Supporting Documents